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Privacy Policy

At Gentle Route, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your information when you visit our website or interact with our services. By accessing gentleroute.com, you agree to the terms outlined in this policy.

Information We Collect:

1. Personal Information: When you make a purchase or create an account with us, we may collect your name, email address, shipping address, and other contact details.

2. Payment Information: To process your orders, we collect payment information, such as credit card details or other payment methods.

3. Website Usage Information: We may gather non-personal information about how you navigate and use our website, including IP addresses, browser types, and device information.

How We Use Your Information:

1. Order Processing: We use your personal and payment information to process your orders, provide customer support, and facilitate returns or exchanges.

2. Communication: We may use your contact information to send order updates, promotional materials, and newsletters. You can opt out of marketing communications at any time.

3. Improving User Experience: We analyze website usage data to enhance your experience on our website, including tailoring content and services to your preferences.

Data Security:

We take data security seriously. We employ industry-standard encryption and security measures to protect your personal information. However, it's essential to keep in mind that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and fulfilling orders. These service providers are contractually obligated to maintain the confidentiality and security of your data.

Cookies and Tracking:

We use cookies and similar tracking technologies to improve website functionality and understand user behavior. You can manage your cookie preferences through your browser settings.

Your Rights:

You have the right to access, correct, or delete your personal information at any time. If you have questions or concerns about your data, please contact us using the information below.

Updates to Privacy Policy:

We may update this Privacy Policy as our services evolve or to comply with legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Contact Us:

If you have questions or concerns about our Privacy Policy, your data, or any other aspect of our services, please contact us at thegentleroute@gmail.com.


Thank you for choosing Gentle Route. Your trust and privacy are essential to us, and we are committed to providing you with a safe and secure shopping experience.

Gentle Route Team

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